Get Support

If you need technical assistance, we're here to help.

Email: support@burli.com
Telephone: +1.604.684.3140

General technical support is available from our North American office during normal office hours (08:30 to 16:30 Pacific Time). 24-hour emergency telephone support is always available at the same number. Customers outside North America should contact their local support office.

We also offer responsive support by e-mail during office hours. Questions are answered by a live support technician rather than an automated mail-reply system.

Support Website

Our technical support website (support.burli.com) includes downloads, documentation, bulletins, tips, drivers, utilities and much more. It's an essential resource for customers looking for detailed answers.